> ## Documentation Index
> Fetch the complete documentation index at: https://sofiedocs.usetransfer.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Notification preferences

> Configure Sofie email, push, in-app, quiet hours, timezone, and per-type notification preferences.

Notification preferences control how Sofie alerts you. Use them to keep important work visible without turning every update into noise.

Open the user menu, choose **Account Settings**, then select **Notifications**.

## Global settings

Global settings apply unless a notification type has its own setting.

| Setting                  | Use it for                                                |
| ------------------------ | --------------------------------------------------------- |
| **Email Notifications**  | Receive selected alerts by email.                         |
| **In-App Notifications** | Show alerts inside Sofie.                                 |
| **Push Notifications**   | Receive supported browser or device notifications.        |
| **Quiet Hours**          | Pause non-urgent notifications during selected hours.     |
| **Timezone**             | Make quiet hours and schedules line up with your workday. |

<Note>
  Push notifications depend on browser and device support. If your browser blocks push notifications, update browser settings before enabling them in Sofie.
</Note>

## Configure global notifications

<Steps>
  <Step title="Open Notifications settings">
    Go to **Account Settings** and choose **Notifications**.
  </Step>

  <Step title="Set global channels">
    Turn **Email Notifications** and **In-App Notifications** on or off.
  </Step>

  <Step title="Enable push if needed">
    Turn on **Push Notifications** if your browser supports them and you want alerts when Sofie is not in focus.
  </Step>

  <Step title="Save">
    Click **Save** in each section you changed.
  </Step>
</Steps>

## Use quiet hours

Quiet hours pause non-urgent notifications during a time window.

<Steps>
  <Step title="Enable Quiet Hours">
    Turn on **Enable Quiet Hours**.
  </Step>

  <Step title="Choose start and end times">
    Set **Start Time** and **End Time** for the quiet period.
  </Step>

  <Step title="Choose timezone">
    Select the timezone that matches your work schedule.
  </Step>

  <Step title="Save">
    Save the quiet-hours section.
  </Step>
</Steps>

Use quiet hours when:

* You work in a different timezone from your organization.
* Scheduled Sequences run outside your normal hours.
* You want email for non-urgent work but push for critical updates.
* You need a cleaner notification queue during off-hours.

## Configure notification types

Use **Notification Types** to choose a preferred channel for each type.

You may see types such as:

* Chats shared with you.
* Orchestration completed.
* Orchestration failed.
* Orchestration requires review.
* Sequence completed.
* Sequence failed.
* Sequence started.
* Sequence requires review.
* Sequence step failed.
* Sequence schedule disabled.
* Workspace invitation.
* New Workspace member.
* Meeting reminders.
* Meetings shared with you.
* System maintenance.
* System updates.
* Security alerts.

For each type, choose:

| Channel    | Use it when                                                  |
| ---------- | ------------------------------------------------------------ |
| **Email**  | You need a record outside Sofie or may be away from the app. |
| **Push**   | You want timely alerts while away from the tab.              |
| **In app** | You want the item in Sofie without external noise.           |
| **None**   | The update is not useful for your role.                      |

<Tip>
  Keep failure and review notifications more visible than completion notifications. A failed Sequence or workflow needing review usually needs faster attention than a successful run.
</Tip>

## Suggested setup by role

| Role             | Recommended emphasis                                                      |
| ---------------- | ------------------------------------------------------------------------- |
| Daily Sofie user | In-app for most items, push for review and failures.                      |
| Reviewer or SME  | Push or email for CoDraft comments, workflow review, and shared meetings. |
| Workspace owner  | In-app or email for Workspace invitations and member changes.             |
| Administrator    | Email or push for security alerts and system updates.                     |
| Sequence owner   | Push or email for Sequence failure, schedule disabled, and human review.  |

## Check the notification panel

Preferences control delivery. The sidebar **Notifications** panel is where in-app alerts collect.

Use [Notifications](/notifications/notifications) to learn how to read, archive, and act on notification items.