Personal branding appears only when an administrator enables Allow personal branding in Organization Settings.
How Sofie chooses branding
Sofie resolves document branding by field. A logo, primary color, and secondary color can come from different levels if some fields are blank.| Level | Who manages it | How it applies |
|---|---|---|
| Personal brand | The user, when personal branding is allowed. | Takes precedence for documents generated for that user. Blank fields inherit from the user’s group or organization. |
| Group brand | A user who can edit groups. | Applies to members of the group. Blank fields inherit from organization branding. |
| Organization brand | A user who can edit organization settings. | Applies as the default brand for the organization. Blank color fields use document defaults. |
Configure organization branding
Use organization branding as the baseline for generated documents.Upload or remove the logo
In Update Brand, use Upload, Re-upload, or Remove. Logo uploads accept JPG, GIF, or PNG files up to the size shown in Sofie.
Set brand colors
Enter a six-digit hex value for Primary and Secondary, or use the color picker. Use Clear primary color or Clear secondary color when you want Sofie to use document defaults.
Review the preview
Check the document preview for logo fit, contrast, table headings, and secondary color readability.
Allow users to set personal branding
Personal branding lets users set their own document logo and colors from Account Settings. It is useful when different teams, sites, clients, or author groups need different document presentation.
After this setting is enabled, users see the Branding tab in Account Settings. See Personal document branding for the user workflow.
Configure group branding
Group branding lets administrators apply a shared document brand to a group. Use it when a department, site, client team, or project group should use a different logo or color set than the organization default.Update the logo
Use Upload, Re-upload, or Remove. Logo uploads accept JPG, GIF, or PNG files up to the size shown in Sofie.
Set colors
Enter Primary and Secondary hex colors, or leave a field blank to inherit from the organization.
Review branding changes
Before relying on new branding for team output:- Check the preview in Organization Settings > Brand for the organization baseline.
- Ask a representative user in each group to create or regenerate a document that uses brand styling.
- Check logo size, table heading contrast, secondary fills, headers, footers, and exported files.
- Confirm personal branding behavior with a user who has the Branding tab enabled.
- Review generated content before using it in controlled processes.
Troubleshooting
| Issue | What to check |
|---|---|
| A user does not see Branding in Account Settings. | Confirm Allow personal branding is enabled in Organization Settings. |
| A group brand is not visible for a user. | Confirm the user is in the intended group and the group brand fields are saved. |
| A personal brand is not visible. | Confirm the user saved the personal brand fields and did not leave the field blank. Blank fields inherit. |
| A color does not save. | Use a six-digit hex value, such as #005F73. |
| A logo upload fails. | Use JPG, GIF, or PNG and keep the file under the size shown in Sofie. |
| Output still uses default styling. | Confirm the generated document or template includes brand styling. Existing content may need to be regenerated or updated. |