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Sofie chat is a work surface. A conversation can start with a question, then move into source search, file analysis, artifact creation, review, and follow-up work.

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The basic flow

1

You describe the outcome

Tell Sofie what you want done, not only what you want answered.
2

You add context

Attach files or add a Workspace, CoDraft, CoSheet, CoMeeting, Orchestration, plan, or Saved prompt.
3

Sofie chooses a path

Sofie may answer directly, ask a question, use a capability, create a plan, or open an artifact.
4

Sofie works in the chat

Sofie may search, analyze, draft, edit, create, run, or summarize.
5

You review and redirect

Ask follow-up questions, change the scope, approve the next step, or move the work into an artifact.

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What Sofie needs from you

Better requests usually include: Example:

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Context is explicit

Sofie works best when the relevant context is selected. Use:
  • Attach for local files used in one message.
  • Add context for existing Sofie items.
  • Workspace search for searchable Workspace knowledge.
  • Web search for current public information.
  • Deep research for broad public research.
  • Sofie Everywhere when the page you are viewing is the context.
Remove context chips that should not influence the answer. The context window is Sofie’s working space for the next answer. For a deeper explanation of the context indicator, summarized messages, and long-chat hygiene, see Context windows and summarization.

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Sofie may ask before acting

Sofie may pause when:
  • A required input is missing.
  • Several similarly named artifacts could match.
  • A file needs import confirmation.
  • A plan should be reviewed before execution.
  • A write action needs confirmation.
  • An Orchestration reaches a human review step.
  • The request is ambiguous.
Respond in the same chat so the decision remains part of the work trail.

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Sofie can create work surfaces

Chat output can become a durable object. Example:

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Sofie can continue across surfaces

You can move between chat and artifacts. Examples:
  • Start in chat, create a CoDraft, then ask Sofie to revise a selected CoDraft section.
  • Start with an attached CSV, create a CoSheet, then ask Sofie to add formulas and charts.
  • Start with a CoMeeting, create action items, then move them into a CoSheet.
  • Start with a recurring workflow in chat, then build it as an Orchestration.
  • Start with Workspace search, then create a source-backed report outline.

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Use the right control for the job

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Ask Sofie to explain its path

When the work is complex, ask Sofie to make its path visible. Useful prompts:

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What chat is not

Chat is not a substitute for source review, formal approval, or your organization’s required process. Use chat to draft, search, analyze, and organize work. Use human review for final decisions, controlled language, source interpretation, and external actions.