When Sofie may ask you
Sofie may pause for input when:- Required information is missing.
- Several sources or artifacts match your request.
- A plan is ready to execute.
- A CoDraft, CoSheet, Workspace, or Orchestration will be created.
- A file import needs confirmation.
- A connected app action will create, update, send, or delete something.
- An Orchestration reaches a human review step.
- The next step depends on SME or reviewer judgment.
Common confirmation types
| Confirmation | What you should check |
|---|---|
| Plan execution | Does the plan use the right sources, steps, and review points? |
| Artifact creation | Is the artifact type and destination correct? |
| Workspace save | Is the target Workspace and folder correct? |
| File import | Are the selected sheets, documents, or conflict choices correct? |
| Email send | Are recipients, subject, body, and attachments correct? |
| Calendar update | Are time, attendees, title, and location correct? |
| CRM or task update | Are record names, fields, and values correct? |
| Orchestration review | Is the task result good enough for the workflow to continue? |
Ask Sofie to pause
You can set review points in your prompt. Examples:Review a plan before execution
When Plan Mode creates a plan, check:- The plan uses the right sources.
- Search happens before drafting.
- Missing evidence is handled explicitly.
- Artifact creation happens after review.
- Human review appears before conclusions or shared saves.
- The output format is specific enough.
Review artifact actions
Before creating or saving artifacts, confirm:- Artifact type.
- Title.
- Workspace.
- Folder or destination.
- Source set.
- Whether comments, suggestions, or direct edits are expected.
- Whether the artifact contains draft language.
Review connected app actions
Connected app actions can affect systems outside Sofie. Depending on what is enabled, Sofie may help with email, calendar, files, tasks, or CRM records. Before approving, check:- Recipient, attendee, or record name.
- Date, time, and timezone.
- Field values.
- Body text or update text.
- Attachments or linked artifacts.
- Whether the action should happen now.
If you do not see a connected app capability, it may not be enabled for your organization, connected to your account, or allowed by your permissions.
Use human review in Orchestrations
An Orchestration may pause for human review before continuing. Review:- The current task output.
- Source support.
- Assumptions.
- Missing inputs.
- Whether the workflow should continue, revise, or stop.
Stop or redirect Sofie
If Sofie is going in the wrong direction:- Click stop while Sofie is generating.
- Remove incorrect context chips.
- Add the correct source.
- Say what to change.
- Ask Sofie to revise the plan or output.
Review checklist
Before relying on a Sofie result, ask:- Which sources did Sofie use?
- Which claims are unsupported?
- What assumptions are present?
- What decisions need a human?
- What output will be saved, sent, or shared?
- Who can access the destination?
- What should be verified outside Sofie?