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A Surface combines an experience with data and access rules. Those pieces do not all change at the same time. Learn the model before you import records, share externally, or make a draft live.

Follow the Surface lifecycle

A live version is the experience used by Viewers, Participants, and external guests who are not draft reviewers. It is not an approval of the content. Use your organization’s required review process before controlled use.

Know the main concepts

Separate records from feeds

Record collections and feeds can both change what appears on a Surface, but they have different lifecycles.
A snapshot is not a record backup. If you need record evidence from a specific moment, export the records or the rendered Surface at that time and retain the file according to your process.

Understand the first draft

The data badge depends on whether the Surface has ever had a live version. Always check the badge before you add, import, or remove records. Use Update test data… when a later draft needs a fresh copy of current live records.

See how access narrows

  • A direct teammate role determines whether that person can view, participate, or manage.
  • Adding a Surface to a Workspace gives every Workspace member inherited Viewer access to the current live version.
  • The guest collection policy applies to all invitations for the live Surface.
  • An individual guest invitation can narrow access through its view-or-participate level and selected record scope. It cannot grant more access than the Surface-wide guest policy allows.
  • Field limits are the final boundary on the values a guest receives or changes.
Moving a Surface into a Workspace changes access. Review Workspace membership first. Moving it out removes inherited Viewer access, but any direct teammate shares remain.

Know when a change takes effect

Ask Sofie to explain the current state

Use prompts like these before a high-impact change:
Next, build your first Surface or review versions and snapshots.